How Social media sites help patients make healthcare decisions | Study

29 Mar

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This came out from National Research Corp.’s Ticker survey, which bills itself as the largest, most up-to-date poll on consumer healthcare opinions and behaviors. The survey corroborates other surveys ( Pew Internet) which similarly find how internet sources like social media influence patient behaviour, especially in chronic diseases.

The survey found that 94 percent of respondents have used Facebook to gather information on their healthcare, 32 percent used YouTube, 18 percent used Twitter and MySpace and 2 percent used FourSquare, a location-based website.

Key findings of the NRC survey:

  • When asked about social media’s influence, one in four respondents said it was “very likely” or “likely” to impact their future healthcare decisions.
  • When asked for their level of trust in social media, 32 percent said “very high” or “high,” and only 7.5 percent said “very low.”
  • Respondents still backed hospital websites are the premiere source of online healthcare information with one in two preferring heath provider websites to any source. Fourteen percent preferred an integrated approach of hospital websites and social media combined. Three percent preferred only social media.

So why are doctors still shying away from leading this healthcare revolution?

1 Comment

Posted by on March 29, 2011 in Uncategorized


One response to “How Social media sites help patients make healthcare decisions | Study

  1. Avaneendra Mishra

    April 23, 2011 at 2:01 pm

    I second this. My portal hhtp:// is generating a good response and lets see if it can become Doctor’s Facebook in future.


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