Electronic Medical Records hold a lot of promise. When used well, EMRs decrease drug errors, streamline work flow, assist in clinical decisions and allow efficient accounting. At the same time, EMRs chosen without proper thought and assessment can cause long term pains. The really restrictive EMRs won’t even let you shift medical data elsewhere and healthcare providers maybe stuck with outdated EMRs soon after buying them.
EMR failures are most often a cause of one or more of the following four reasons
- Technical EMR implementation failures, because of issues with hardware/ software combination or wireless connectivity issues;
- Financial failures, where the expected EMR ROI wasn’t realized, or the costs were significantly more than expected;
- Software incompatibility issues, where the EMR system didn’t interface with an existing medical practice management system; and
- People-related issues, where some physicians or staff members avoid training or simply refuse to use the EMR system.
Making an EMR work for a healthcare provider needs work before, during and after installation of an EMR system. When choosing an EMR system, Ignore the bells and whistles and Look at the nuts and bolts.