U.S. and Global Survey of Health Care Consumers 2011: Key Findings

21 Jun


In the United States, three in four (75 percent) consumers say the recent economic slowdown has impacted their health care spending.

In an effort to save money, 36 percent of prescription medication users say they asked their doctor to prescribe a generic drug instead of a brand name drug.

Between 4 in 10 and 5 in 10 respondents experienced an increase in household spending on health care in the past year with the exception of the United Kingdom (22 percent), Canada (29 percent) and China (37 percent).

Consistently throughout the 12 countries surveyed, many consumers see their health care systems as wasteful, with redundant paperwork, individuals not taking responsibility for their own health, and defensive medicine being the top causes of wasteful spending.

Less than one in five consumers surveyed say they maintain a personal health record (PHR) electronically, with the exception of consumers in China where one in three have such a record.

Consumers are open to alternative approaches to traditional health care, such as visiting retail clinics or traveling outside their local community for care.

1 Comment

Posted by on June 21, 2011 in medical


One response to “U.S. and Global Survey of Health Care Consumers 2011: Key Findings

  1. JAM

    June 21, 2011 at 9:50 pm

    It is interesting to note that many consumers in the countries surveyed feel that there is redundant paper work and that consumers are not taking responsibility for their health status. Health systems need to be supportive of implementing health information solutions, such as EHRs, EMRs and PHRs if we are to turn this situation around. Transformation is never easy and certainly takes time but consider the positive results that can be achieved: cost savings from the elimination of redundant tests, patients tracking and monitoring their health situation to reduce visits to the ER, improvements in clinician productivity, and the list goes on.If countries step up and make this happen, I wonder what the survey results will be in 5-10 years? Radically different….I hope.


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